Accessing Your Health Information

Helping you make better decisions about your health care
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The Wisconsin Department of Health Services is committed to improve the quality of life for Wisconsin's citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations.
Wisconsin DHS has made it easier to access your personal health information. Having access to your information can help you make more informed decisions about your health care.

Why should I access my health information?

Some healthcare decisions are easy, like getting a cast if you break your arm. But other situations are more complicated. Does your medical history mean surgery might be risky? Can your caregiver share your complete health history with a new doctor?
By accessing your health information through a convenient app, you can:
  • Get control over your health information
  • Make it easy to share your health information with doctors, caregivers or anyone you choose
  • Get help managing and improving your health through a wide range of apps and other computer-based services

How do I access my health information?

The process is similar to loading other applications to your device from an app store like the Apple App Store, Microsoft Store, Google Play, and others.
  • Find the app you want to use in this list of approved applications.
  • Download the app.
  • Complete the registration process.
  • Use the app's menus and prompts to connect the app to your health plan.
  • Provide your consent to share your health information with the app.
  • Verify the process for contacting the application development team for any issues that may arise.

Is my health information private and secure?

As with any interaction over the internet, there is some risk. Your health plan takes your privacy and the security of your health information as seriously as you do. That's why your data will never be shared without your express permission. Your health plan safeguards your data carefully. However, once your data is shared with an application, your health plan is no longer responsible for the security of that data. This is why it is important to understand the privacy and security policies for any application you choose to share your data with. It is also important to protect your devices from threats like theft, phishing, and hacking. You should keep your device's security settings current. Make sure you choose a health information app with clear privacy and security policies. You can decide whether to access your health information via an app. You can change your mind at any time.

Why is Wisconsin DHS allowing apps to connect to my health information?

Wisconsin is committed to your health, and to helping you manage your own health. This new way to help you access your information is a federal government requirement. The federal government, the healthcare industry, and your health plan are working toward several goals:
  • patient access - ensuring patients are well-informed about their own health and health care
  • interoperability - making it easier to share information between patients, doctors, caregivers, and other people and organizations working to improve and maintain your health
Some of these goals and rules are covered by a federal law, the 21st Century Cures Act. This is the law that requires and allows Wisconsin DHS to make your health information easier for you to access.

What is the signup process like?

The first time you choose to share your data with an application, you must set up an account. You will need your Name, Date of Birth, Plan Member ID, Zip Code and a valid, unique email address. Your app will walk you through a process similar to this:
Account Setup

Where can I get more information?

More detail is available:
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